Condition guide
Product grades
What Excellent, Good and Fair mean, with example photos for each grade.
How we grade
Graded by Optiline, not by eye
A person grading by eye can give the same scratch two different grades. Optiline uses cameras and robotics to check every surface against a fixed specification, so Excellent means the same thing on every device.
Reconext uses the same system in the refurbishment programs it runs for global device makers.
All Grades
All Devices are fully functional with Battery Health exceeding 80%. All Devices come with charging cables and the necessary parts for regular, uninterrupted use as if they were bought brand new. All Devices have had all systems thoroughly tested by a carrier authorized service provider.
Excellent Grade
Excellent Grade (A Grade) devices show very minimal signs of use. Excellent Grade devices have pristine screens with no scratches or scuffs. The sides/back may have very light scratches, scuffs, or paint imperfections but otherwise flawless.
Good Grade
Good Grade (B Grade) devices show minimal signs of use. B grade devices have pristine screens but some may have some very light scratches that are not visible when the device is powered on. The sides/back may have a few scratches, scuffs, or paint imperfections.
Fair Grade
Fair Grade devices have light scratches on the screen that do not affect the operation or content appearance when powered on. Back & sides may have signs of use including marks and/or scratches that are visible.
